9:15 - 10:15 AM - Breakout Session 1
Choose from one of the following sessions: 

Artificial Intelligence: Dialogue Over Data: The Transformative Power of AI to Increase Empathy in Claims
Workers' Compensation: Mind Matters: Surging Mental Health Claims
General Liability: Defense Tactics that Work - Part 1: Taking Back Control of Litigation and Negotiation

Session Descriptions

Dialogue Over Data: The Transformative Power of AI to Increase Empathy in Claims

The insurance claims industry is undergoing rapid digital transformation, with Artificial Intelligence (AI) at the forefront of innovation. This session will dive into how the industry can leverage both generative and traditional AI tools to better empower adjusters and vastly improve the claims experience for injured workers.

We will explore various AI solutions, weighing their pros and cons through audience interaction, and discuss potential roadblocks.

Mind Matters: Surging Mental Health Claims

As mental health disorders and the demand for mental health treatment continue to rise, employers and insurers are seeing an increase in workers' compensation claims across the country. This session will explore the best practices for how to handle psychological claims, including initial reporting and investigation as well as finding the right expert when litigation arises. Additional discussion will surround red flags that may indicate a possibility of long-term treatment and wage loss exposure.

Defense Tactics that Work - Part 1: Taking Back Control of Litigation and Negotiation

Social and medical inflation, combined with an increasingly aggressive plaintiff bar and timid courts have created a crisis in the valuation of tort cases. You’ll get an update on the current status of the crisis, an overview of the problems, and a discussion of the imperative of identifying and implementing solutions. Learn from a battle-tested attorney who is focused on his role - and yours - in bringing back a reasonable, fair, and impartial judicial process.

Speaker:                                                                                                                                                                                   Andrew Graham, Attorney, Hall Booth Smith P.C.