10:15 - 11:15 AM - Breakout Session 1
Choose from one of the following sessions:

Tapas Talks: 

Session Descriptions

Using Social Media to Verify, Value and Resolve Claims Prior to Litigation 

The insurance claims industry is undergoing rapid digital transformation, with Artificial Intelligence (AI) at the forefront of innovation. This session will dive into how the industry can leverage both generative and traditional AI tools to better empower adjusters and vastly improve the claims experience for injured workers.

We will explore various AI solutions, weighing their pros and cons through audience interaction, and discuss potential roadblocks.

Natalie Koepke, Attorney, BatesCarey LLP
Jim Martin, Vice President, Claims, Reserv
Michael Milstein, Capital Member, Downey & Lenkov LLC

Overcoming the Unrealistic Plaintiff (or attorney) at Mediation

A panel of industry experts will explore the escalating demands and entrenched positions of the plaintiff's bar and discuss the diligent preparation required of claims professionals and defense counsel before engaging in settlement discussions and/or ADR. Learn techniques and strategies for ethically and effectively crafting a sustainable path to resolution.

Jill Leibold, Senior Jury Consulting Advisor, IMS Legal Strategies
Traci McGuire, Managing Director, Property & Casulaty Claims, AmeriTrust  
Brian Sanders, Partner, Koeller Nebeker Carlson & Haluck 

Securing the Future: Navigating Data Privacy, Cybersecurity and AI in the Insurance Industry

The growing reliance on technology and digital channels has elevated the importance of data privacy, cybersecurity and Artificial Intelligence (AI) as primary concerns across all segments of the insurance sector. Whether it is underwriting or claims management, insurance providers are required to stay informed about the most recent legislation and methods of risk management to safeguard confidential customer data, avert cyber incidents and remain vigilant about the evolving landscape and challenges associated with AI implementation.

Linda Fisher, Managing Director, Managing Director
Jason Hackling, Director II, Complex WC Claims, Helmsman Management Services    
Fred Karlinsky, Shareholder and Global Co-chair, Insurance Regulatory and Transactions Practice Group, Greenberg Traurig, P.A.