It's Not You, It's Me... and Other Ethical Conundrums

What is the ethical balance between professional claims handling and personal perspective? For the insurance industry to move forward on the issue of ethics, each participant must commit to doing both what is good business and what is right. We'll discuss how employers, carriers, and attorneys, can work together to keep cases on an ethical track.


Gloria Ha, Senior Claims Examiner, Arch 
Beth Koller, Attorney/Partner, Cole, Scott & Kissane
Michelle Middendorf, Workers' Compensation Manager, Stanley Steemer