True North - Maintaining Ethics in an Increasingly Unethical World

Society has undergone a significant shift over the past decade. Losses have not only become more complex, but insureds and their representatives have become increasingly aggressive and less cooperative. With these changes, claims professionals may feel pressured to compromise their morals and ethics to close files or, at worst, engage in practices for their own benefit. Join us to discuss how we can evolve and adapt without compromising our morals and ethics.


Scott Rybny, Chair, Insurance Coverage & Extra-Contractual Liability Practice Group, Morgan & Akins
Diana Gerstberger, AVP Casualty Claims with Arch Insurance Group
Dana Applegate, Sr. VP, Claims, Coaction Specialty Insurance