Shape Your Future. Lead the Future of Claims.

Focused. Elite. Transformational. ClaimsAcademy is an immersive, high-caliber experience designed for ambitious claims professionals ready to elevate their technical competence. 

With an intentionally limited cohort of just 25 peers, you'll engage in rigorous discussion, real-world application, and executive-level thinking - all while earning your Insurance Claims Management Specialist (ICMS) designation. 

*New* Now featuring claimsXcellence an advanced claims leadership workshop you can add to empower your evolution into executive-level management. Click here for details.

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Learn From the Industry's Best

Our 2026 ClaimsAcademy faculty is comprised of elite claims executives and industry authorities to ensure a high-caliber, peer-to-peer learning environment.

Provosts:

  • Dave Rock, Chief Claims Officer - Trium Cyber
  • Chris Seusing, Partner - Wood Smith Henning & Berman, LLP

Professors:

  • Bolanle Akinrimisi, SVP, Regional Claims Director - Marsh & McLennan Agency
  • Linda Comerford, National Cyber Claim Advocacy and Operations Consultant - Marsh MMA
  • Monique Ferraro, Cyber Counsel - HSB
  • Rich Gatz, Vice President, Cyber Claims - Arch
  • Jonathan Gibson, VP, Forensic Accounting & Insurance Services - JS Held
  • Rich Goldberg, Partner - Constangy, Brooks, Smith & Prophete, LLC
  • Bill Hardin, Vice President - Cyber Security - Charles River
  • Stephanie Hewerdine, Claims Counsel - Coalition
  • Christa Johnson, Team Lead, Cyber Claims - Gallagher Bassett
  • Theresa Le, Global Head of Cyber Insurance Strategy - Booz Allen
  • Matt Liebner, VP, Sales - Assessment First
  • Brian Middlebrook, Partner - Gordon Rees
  • Kathleen Miller, Director Cyber Claims - HSB
  • Carolyn Purwin Ryan, Partner - Mullen Coughlin
  • Stephen Ramey, Chief Cybersecurity Officer - IronGate
  • Dave Rock, Chief Claims Officer - Trium Cyber
  • Chris Seusing, Partner - Wood Smith Henning & Berman, LLP
  • Heather Shumaker, Member - McDonald Hopkins
  • Carla Silva, Professional Liability Director - Sedgwick
  • Scott Tenenbaum, Head of North American Claims - Resilience
  • James Tolles, VP, Incident Response - IDX Response
  • Julia Verdi, Assistant Vice President, Claims & Head of Claims Education - At-Bay
  • Brian Yoshino, Cybersecurity Advisor - CISA
  • Lauren Zimmer, Sr. Claims Counsel - Sompo

 

Curriculum Highlights

Our curriculum is built to bridge the gap between technical knowledge and executive leadership. This track focuses on navigating the most pressing challenges in the current claims landscape including:

  • Cybersecurity 101 – What is a Breach?
  • Cyber Claims Overview – Ransomware, BEC, etc.
  • Meet the Breach Response Team – The Scoping Call
  • Meet the Vendors - Data Mining & Notifications
  • Crisis Communications - Communicating with Law Enforcement, Customers, Clients, and
  • Employees During a Breach
  • Into the Dark Web
  • Underwriting Cyber & Cyber Insurance
  • Incident Response Plans, Cyber Insurance & Pre-Incident Cyber Services
  • 3rd Party Claims - Data Breach & Privacy Litigation
  • Business Interruption Claims
  • Regulatory Environment – International, Federal, and State Breach & Privacy Laws
  • Meet the Regulators – Enforcement Investigations & Actions

Hotel Information:

Sheraton Grand Chicago Riverwalk
301 East North Water Street
Chicago, IL 60611
Book your room here

 

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