Shape Your Future. Lead the Future of Claims.

Focused. Elite. Transformational. ClaimsAcademy is an immersive, high-caliber experience designed for ambitious claims professionals ready to elevate their technical competence. 

With an intentionally limited cohort of just 25 peers, you'll engage in rigorous discussion, real-world application, and executive-level thinking - all while earning your Insurance Claims Management Specialist (ICMS) designation. 

*New* Now featuring claimsXcellence an advanced claims leadership workshop you can add to empower your evolution into executive-level management. Click here for details.

REGISTER NOW! 

 

Learn From the Industry's Best

Our 2026 faculty represents a powerhouse lineup of claims executives, litigation leaders, settlement experts, and strategic innovators. This is peer-to-peer learning at its highest level.  

Provosts:

  • Holli Charles, Senior Account Executive - Helmsman Management Services
  • Faith Mason, VP, Strategic Analytics - Arch Capital Services

Professors:

  • Linda Callahan, Senior Technical Claims Specialist - Helmsman Management Services
  • Holli Charles, Senior Account Executive - Helmsman Management Services
  • DiAnna Grewe, Senior Claims Adjuster II - Liberty Mutual Insurance
  • Paulette Jacobsmeier, Structured Settlement Consultant - Arcadia
  • Pam Llewellyn, VP, WC Claims Advocacy - Marsh
  • Faith Mason, VP, Strategic Analytics - Arch Capital Services
  • Jade Sertzel, Senior Technical Claims Specialist - Liberty Mutual Insurance
  • Ya'Sheaka Williams, Partner - Quintairos, Prieto, Wood & Boyer

Curriculum Highlights

This curriculum goes beyond theory. It equips you to excel in today's high-pressure, high-stakes claims environment:

  • Strategic FNOL & Investigation Leadership
  • Compensability Decision-Making Under Scrutiny
  • Medical & Disability Cost Containment Strategy
  • High-Stakes Settlement & Negotiation
  • Litigation Oversight & Defense Partner Management
  • Subrogation & Lien Optimization for Bottom-Line Impact

You won't just learn what to do. You'll learn how to lead it.

Hotel Information:

Sheraton Grand Chicago Riverwalk
301 East North Water Street
Chicago, IL 60611
Book your room here

 

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